Shipping and Return Policy
Shipping and Return Policy
Welcome to The Beauty Standard! We're committed to providing you with a seamless shopping experience. Please take a moment to review our shipping and return policy, as it outlines important information regarding the delivery of your products and our return process.
Shipping Information:
- Shipping Times: We strive to process and ship your orders as quickly as possible. Orders typically ship within 1-3 business days from the date of purchase, but please note that processing times may vary during peak seasons or due to special circumstances. For precise shipping times, refer to the product page or contact our customer support team.
- Shipping Methods: We offer various shipping methods, including standard and expedited options. The available shipping methods for your order will be displayed during the checkout process.
- Shipping Costs: Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost for your order during the checkout process.
- Shipping Address: Please ensure that your shipping address is accurate and complete to prevent any delivery issues. We will not be responsible for items shipped to incorrect addresses provided by the customer.
- Order Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the delivery status of your package.
Return Policy:
- 14-Day Return Policy: We understand that sometimes you may need to return an item. We offer a 14-day return policy from the date of delivery for eligible items. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
- Non-Refundable Items: We do not provide refunds for returned items. Instead, we offer store credit or exchanges for eligible returns. Store credit will be issued for the full purchase price of the item, excluding shipping charges.
- Return Process: To initiate a return, please contact our customer support team within 14 days of receiving your order. You will be provided with instructions on how to return the item. Return shipping costs are the responsibility of the customer.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 14 days of delivery. We will work with you to resolve the issue, which may include replacement, store credit, or a refund at our discretion.
- Return Exceptions: Certain items, such as personalized or customized products, perishable goods, and final sale items, are not eligible for returns. Please check the product description and contact us if you have any questions regarding eligibility before making a purchase.
By shopping with us, you agree to abide by our shipping and return policy. We reserve the right to modify this policy at any time. Please check our website for the most up-to-date information on our policies.
If you have any questions or need further assistance, please do not hesitate to contact our customer support team. We are here to help you make your shopping experience as smooth as possible. Thank you for choosing The Beauty Standard.